Effective May 1, undergraduate students will no longer be able to save their recordings to the Zoom cloud storage. Additionally, the 365-Day Retention Protocol will still be in effect for all recordings saved to the Zoom cloud prior to May 1, 2023. All recordings made prior to May 1, 2023 will only be held in the Zoom Cloud for 365 days starting from their recording date.

The University of Toronto (U of T) is implementing a 365-day retention update on Zoom recordings video-conferencing and webinar service that may affect your existing recordings saved to the Zoom cloud.  

At the same time, a rolling, ongoing 365-day retention update will be implemented for new Zoom Cloud recordings. Recordings created after July 5th, 2021, will only be held on the Zoom Cloud for 365 calendar days prior to subsequent deletion.     

Current users who want to preserve older Zoom recordings for future use should download their content from the Zoom cloud onto alternate storage. This can include local or network storage, Microsoft (MS) OneDrive, MS Stream or MyMedia. 

 When is this happening? 

Recordings created prior to July 5, 2021, will be deleted on July 5, 2022.  

The retention protocol will go into effect on July 5, 2022.  

Why is this happening? 

There is a limited amount of Zoom cloud storage available to U of T under our institutional license. To ensure there is always space available for day-to-day teaching and administrative needs, U of T is implementing a 365-day retention update. 

Resources and Support 

For more information on how to download your content from Zoom, visit https://teaching.utoronto.ca/tool-guides/zoom/ 

If you have any questions, please contact: q.help@utoronto.ca.