ACT Staff


At the start of 2020, our team transitioned to the University’s new Enterprise Service Centre (ESC).

If you have any questions or comments on any of our services,
please visit the ESC and fill out the appropriate form for your needs:
(you will need your UTORid and password to log in to the ESC).

External clients can reach us via the Information Commons Help Desk:

For System Status, including scheduled maintenance and outages, please visit:


Avi HymanACT Director
Sankhi LiyanageComms/Admin
Jeremy Graham,
Assistant Director, Operations
Marco Di Vittorio,
Senior Manager for Academic Applications & Analytics
Peter Eden,
Course Evaluation Technical Coordinator
Will Heikoop,
Online Learning Strategies Coordinator
Glenn BrittonOperations
Luo DongchuanOperations
Ryan GreenOperations
Scott Hollows (on leave until Jan. 2023)Operations
George KatterloherOperations
James McAllisterOperations
Annie Hua Operations
Armin Krauss Operations
Amar DholakiaOperations
Tim ZhengOperations
Tamara Bahr,
Manager, Teaching, Learning & Technology
Support & Training
Justin FletcherSupport & Training
Maryam ShafieiSupport & Training
Marko PiljevicSupport & Training
Sun OoiSupport & Training
Shayne TrainSupport & Training
Derek HuntSupport & Training
Projects & Development Manager
Projects & Development
(formerly Web Services)
Mike Spears, MADLab ManagerP&D
Richard SanfordP&D
Laura VanderkraanP&D
Elana ZatzmanP&D
Donny WongP&D
Ethan HanP&D
Laurie Harrison,
Director of Online Learning Strategies
ex officio member
of the ACT Group

On Secondment in 2022 – 2023: Chris Sabatinos and Bryan Ekeh