Enterprise Video-conferencing & Video Meeting Resources

The University of Toronto offers several solutions for hosting video-meetings, either for teaching or for administrative work. This chart offers a quick comparison:

Webinar and Video-Conferencing Solutions in Use at UofT
ServiceLicenseCapacityAccessDial In OptionFirst ContactCost
MS Teams Video MeetingsInstitutional, Self-Serve250 per sessionOutlook, Teams, QuercusYes, Localdivisional IT/EdTechnone
Collaborate Ultra defaultInstitutional, Self-Serve250 per sessionQuercus or scheduled by
divisional IT/EdTech
Yes, Localdivisional IT/EdTechnone
Collaborate Ultra Large EventInstitutional, Self-Serve500 per sessionQuercus or scheduled by
divisional IT/EdTech
Yes, Localdivisional IT/EdTechnone
MS Live EventsSpecial Institutional, By Request10,000 per sessionBy Request from
Campus Events
Yes, LocalCampus Eventsyes
Zoom Education


Effective June 19, Zoom is now provisionally approved for teaching and general meetings.
Zoom Education licenses are available for instructors, staff and students.
Zoom is not integrated with Quercus.

Please read these instructions very carefully, as users may get locked out of their accounts if the proper steps are not followed: https://act.utoronto.ca/zoom-information/


300 per sessionConsult departmental ITpossiblydivisional IT/EdTechnone
 Please note that Zoom is NOT approved for uses that include personal health information. Please speak with your divisional IT unit for advice related to this need.
Zoom Webinar /
Zoom Large Class
These other products from Zoom are provisionally approved for teaching but are not covered by the Zoom Education license program. It is very important the users contact their divisional IT department before purchasing these services, otherwise, users may be locked out of the personal Zoom Education account by accident if proper procedures are not followed. Thank you.
 Consult departmental IT divisional IT/EdTechyes

Service Descriptions

Teams Video Meetings is the simplest and easiest solution to use for basic video-conferencing needs. TVM can be used for one-off meetings, or for repeating meetings. The solution has basic screen sharing by a presenter, and an accompanying “chat” window for textual conversations (and the text transcripts automatically persist after the meeting). Because Teams Video Meetings is fully integrated with Office 365 (the UofT email and calendar system), it is easy to schedule sessions, and participants do not need to have a UofT/UTORid to join. And if you are using MS Teams as your virtual work space, then launching a Teams Video Meetings is even easier – literally the push of a button.

While not many instructors are using Teams Video Meetings for their classes, there is no reason why they can’t; they need only schedule a session and share the link with students, and Teams Video Meetings is integrated with Quercus, to make it even easier for instructors to create video meetings with their class (for live remote lecture, video office hours, thesis committee meetings, etc.). And best of all, it’s completely free, and protected by our formal agreements with Microsoft.

While Team Meetings can be used for teaching, Collaborate Ultra, our supported webinar tool, is more popular with instructors at the moment. Relative to TVM, Collaborate Ultra has additional tools, such as breakout rooms, and granular presenter controls, that make it more akin to a classroom experience. Collaborate Ultra is fully integrated with Quercus, making it easy for instructors to schedule and host events that automatically invites all students in a course, although session facilitators can also schedule independent sessions not connected to a course, and invite participants from outside the University. Like Team Meetings, there is no cost to use Collaborate Ultra at the University.

The default maximum concurrent participant number for Teams Video Meetings is currently 300, and Collaborate Ultra is 250, however, larger classes and events with up to 500 participants can be facilitated with Collaborate Ultra, by prior request, and coordinated through your divisional Educational Technology support group. There is no cost for these larger events; they just have to be pre-scheduled (as opposed to regular sessions up to 250, which can be done at any time).

Our third service is Live Events from Microsoft. This is a broadcast tool (rather than a discourse-based tool like Team Video Meetings and Collaborate Ultra), which means there is a presenter and audience. The audience can engage with the presenter via text chat, but the audio and video is one-way broadcast. This tool is very useful for very large classes or other live events. The capacity is up to 10,000 audience members. The Live Events service is managed by the Campus Events unit at U of T. Because Live Events is a more complex environment on the back-end, Campus Events provides a concierge-type management service where their professional staff produce these events (not unlike booking a specialized physical space on campus). As such, there is a cost-recovery fee for internal U of T clients. Please contact Campus Events to discuss and schedule your event.

Finally, as  of June 19, Zoom Education is now provisionally approved for teaching. The Zoom Education license allows instructors and staff to create a Zoom account and host meetings with up to 300 participants, via a University Zoom portal. However, before using this service, instructors and staff should carefully read and follow these instructions <https://act.utoronto.ca/zoom-information/>, as failing to do so may result in users being locked out of their account.  Unlike Teams Video Meetings and Collaborate Ultra, Zoom Education is not integrated with Quercus. Please note that Zoom is NOT approved for uses that include personal health information. Please speak with your divisional IT unit for advice related to this need.

For more information, please see the following resources: